MEET THE FOUNDERS
After moving to Ghana and welcoming our two children, we were struck by the lack of care and integrity in customer-facing roles. The joy of spending money at a restaurant or shopping was often missing, and we frequently found ourselves helping customer service reps. This inspired us to improve customer service in Ghana and help businesses earn the loyalty they deserve.
A friend's words resonated with us: "Ghana has the potential to be the Dubai of Africa, but our people won’t let us be great, Chale." After countless visits to local businesses, we understood this deeply and committed to making a difference, one customer experience at a time.
Our credentials speak for themselves: Krupa won a nationwide competition with a luxury jewelry brand for exceptional customer service, earning a trip to Paris. Leslie has generated millions in sales for companies by creating unique, high-value customer experiences. Together, we understand what customers want and how to deliver it.
WHY US?
want a freebie?
(don't act like you don't like a freebie!)
So, if you’re ready to make a real difference in how your customers experience your business, here’s how you can get started, watch our free video on why businesses shouldn't sleep on customer service training!
Don’t wait—spaces are limited, and we want to make sure your team has everything they need to succeed.